Contact Us
If you have any questions, concerns, or simply need assistance with any part of your experience, we’re here to help. Our team is dedicated to providing support and ensuring that your inquiries are handled as efficiently as possible.
Whether it’s about a product, an order, or general inquiries, please don’t hesitate to reach out. You can contact us using any of the communication channels listed below. We strive to respond promptly during our customer service hours and will do our best to resolve any issues you may have.
Please note: All products are shipped from our central warehouse in China. For return instructions or warehouse address details, kindly contact us first before sending any items back.
Your feedback and questions are important to us, and we value the opportunity to assist you. Providing clear and accurate information will help us address your concerns more effectively, so feel free to include order numbers, product names, or any relevant details. We truly appreciate your choice to engage with us, and we look forward to supporting you in any way we can.
Customer Services Hours:
Monday to Friday: 9:00 - 17:00 GMT
Email: info@veloravancouver.com
Phone Number: +16133664767
Business Information
Trade Name: Velora Vancouver
Company Name: Viet
E-commerce
Business Address: Trasmolenlaan 12, 3447 GZ Woerden, Netherlands
Company Number: 96963581
VAT Number: NL005240549B24
DUNS Number: 473425468
Warehouse Address: Yuantong Express Building, No. 409, Suxi Town, Yiwu City, Zhejiang, China
Email Address: info@veloravancouver.com
Phone Number: +16133664767