Orders ship within 1–2 business days. Delivery takes 5–10 business days on average.

Yes! We provide free delivery across United Kingdom on all orders, regardless of size or price.

If your package hasn't arrived after the estimated delivery window, please allow an additional 3 business days. If it still hasn’t arrived, reach out to info@veyralondon.com, and we'll investigate promptly.

We accept returns within 30 days of delivery. Buyer covers return shipping.

No, Veyra London does not charge restocking fees for returned items.

Return shipping costs are the responsibility of the customer.

Once your return is approved and processed, refunds will be issued within 7 days to the original payment method.

Email info@veyralondon.com with your order details and the reason for your return.
Wait for the return instructions from Veyra London, returns without approval will not be processed.

Yes. To exchange an item, contact info@veyralondon.com with the details of the replacement item you want. The team will guide you through the process.

You may cancel your order by emailing info@veyralondon.com as soon as possible. However, if the order has already been dispatched, it cannot be canceled. You'll need to follow the standard return process once the item arrives.

We support a variety of secure and convenient payment methods, including:

• Credit & Debit Cards: Visa, Mastercard, Maestro
  
• Digital Wallets: PayPal, Shop Pay, Apple Pay, Google Pay

If you encounter any problems during checkout, we’re here to help. You can reach out via:

• Email: info@veyralondon.com
  
• Phone: (Customer service hours: Monday–Friday, 9:00–17:00 GMT)
  
  We typically respond within 24 business hours.

We use trusted platforms (like Shopify) to process payments ensuring industry-standard security and data protection.